Publiée le 2017-01-20
Publiée le 2016-12-26
Publiée le 2016-12-26
PREPARE YOUR TRIP
ON BOARD SERVICES
ON BOARD RULES
PERSONS WITH LIMITED MOBILITY
OUR SPECIAL OFFERS
FREQUENTLY ASKED QUESTIONS
CANCELLATION AND MODIFICATION
More comfort, more information, more attention. With FAURE Vercors, you take full advantage of our services before, during and after your trip.
Avoid ticket office queues by purchasing your ticket online. Your place is reserved on board (until 5 minutes before departure).
The journey lasts 1H05 under normal traffic conditions. To choose your departure time, please refer to the opening of your flight check in time, on your flight ticket
We advise arriving at least 15 minutes before the departure of your shuttle.
Before boarding, your ticket and identity (if youth price…) will be checked.
Sit down on your seat… and enjoy ! : Our tourist coaches are equipped with a lounge corner with plug, free wifi and toilets available throughout the journey.
We keep you informed throughout the journey: On the shuttle, you can follow your journey in real time. We inform you about the details of your journey and travel time until your destination. Take advantage of this service to plan the continuation of your journey or confirm your arrival time to your family and friends.
SNOW : In the winter period we recommend you to anticipate your travel time. The route and itinerary can be adapted according to the weather conditions.
ADVICE: It is important to respect some rules on board so that everyone spends a pleasant trip.
Out of respect for fellow passengers, it is prohibited to:
The shuttle service has been designed to respond to the needs of professionals
More 8 journeys per month ? Open a professional account for companies and administration.
What are the advantages?
Services adapted for groups. Take advantage of the shuttle comfort and services for your trips, with family, friends or colleagues.
Groups of 10 to 20 people travelling together outbound and return:
You travel in wheelchairs or you accompany a person with limited mobility? Upon booking your ticket , everything is provided to ensure a successful trip.
When you book your ticket , you must contact us at 0033.476.880.880 at least 3 days before your departure, to book an adapted vehicle .
You will be welcomed and supported by the FAURE Vercors staff .
At the airport, for specific support , contact the airport SAMSIC Service : 0825 108 208
Guide dogs are accepted on board for free.
At the airport, guide dog can follow her owner in aircraft.
Very young children
You travel with a child less than 4 years old ?
He can sit on your knees for free. But we advise you to book a separate seat for more comfort, by purchasing a child ticket.
With FAURE Vercors, your child can travel alone, safely. In addition to a ticket, they must have : an authorisation (click here to download parental release click here ), which must be given to the driver, completed and sign, when boarding.
Children under 4 years old may not travel alone.
Free for small pet if it travel on passager's knees. Beyond 6.50 €/dogs on leash and muzzled. Maximum permissible weight 30kg/animals.
Guides dogs are permitted on our shuttle for free.
To facilitate your travel , we have several partnerships to propose you special offers.
Get 20 % discount on parking and booking fee of € 6.50 offered at the parking station in Grenoble Europole by booking your parking on www.resaplace.com with " NAVLYS " code (valid on Resaplace Premium offer).
Special offer Faure Vercors and Citelib : Enjoy a Citélib carsharing car to facilitate your trip. Get application fee of € 50 offered . Registration and reservation on citelib.com or 09.64.37.89.90
Opportunity to purchase a shuttle ticket + Rhonexpress (Tramway to Lyon city center)
or shuttle + TAG ( =Grenoble Public Transport )
Do you have a question about our Airport Shuttles ? Here you can find the answers to the most common questions.
FREE LUGGAGES : Each passenger has the right to two (2) suitcases, in addition to a hand luggage, which must be stored in the luggage holder inside the coach. Identify clearly all your luggage and keep medicines, valuables or fragile objects with you.
EXCESS luggage will entail a supplement of 6.50 € euros per additional bag.
You can cancel your ticket online more than 2 hours of departure booked by logging into your account. 4€ charges apply.
If ticket bought at the counter, make a request to firstname.lastname@example.org. 8€ charges apply.
It is not possible to cancel less than 2 hours of departure.
Cancellation generates a credit note valid six months .
Before departure time of your shuttle, you can change your ticket for free : you have to log in to your account on our website.
After departure time, if the shuttle you reserved is gone, you can change the departure time on the same day only : 4 € charges apply.
Beyond , you can not change your ticket and it will no longer be usable.